UUBET Terms & Conditions – Malaysia Platform Terms of Use

Welcome to UUBET, an online betting platform operating under the domain name uubet.click. These Terms & Conditions govern the relationship between UUBET ("we", "the platform") and each user who registers for or uses our services ("member", "you").

By accessing, registering for, or using any part of the platform UUBET — including the website, mobile app, games, or support services — you acknowledge that you have read, understood and agreed to be bound by all terms and conditions set out in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

If you do not agree with any part of these terms, you are not permitted to register for or use the services UUBET. Continued use of the platform after any updated terms have been published will be considered acceptance of those revised terms.

To register and use the services UUBET, you must satisfy all of the following eligibility requirements at the time of registration and throughout the duration of your membership:

• You are 21 years of age or older on the date of registration. UUBET strictly enforces this age requirement and reserves the right to request age verification at any time.
• You are registering as an individual for your own personal use and entertainment – not on behalf of any company or third party.
• You are not registering from a geographic region where the use of our services is prohibited under local law.
• You are not currently on a self-exclusion list or subject to an account restriction imposed by UUBET.
• You are acting in a personal capacity and the funds you use are entirely your own – not borrowed or belonging to any other party.
• You do not have more than one active account at UUBET. Multiple account registrations are strictly prohibited.

UUBET reserves the right to request identity verification documentation (KYC – Know Your Customer) at any time to confirm member eligibility. Documents that may be requested include a copy of your identification card, proof of address, or payment method verification.

During account registration UUBET, you are required to provide accurate, complete, and up-to-date information. False or misleading information provided during registration constitutes a breach of these terms and may result in account closure and freezing of funds.

• Each individual is permitted to hold only one active account. If you find that you have accidentally created duplicate accounts, please contact UUBET support to have the matter resolved.
• You are solely responsible for maintaining the confidentiality of your password and account login details. UUBET will never ask for your password via email or live chat.
• Any activity that occurs within your account is considered your own action unless you promptly report theft or unauthorized access to us.
• You must notify UUBET immediately if you become aware of any unauthorized access to your account through our support channels.
• UUBET reserves the right to temporarily freeze an account for investigation purposes if suspicious activity is detected by our security systems.

UUBET accepts deposits via the following local Malaysian payment methods. All methods are typically processed in under 5 minutes under normal conditions:

• Touch 'n Go eWallet – minimum deposit RM 30, processed instantly
• GrabPay – minimum deposit RM 30, processed instantly
• Boost – minimum deposit RM 30, processed instantly
• ShopeePay – minimum deposit RM 30, processed instantly
• DuitNow – minimum deposit RM 30, processed within 1–5 minutes
• FPX (Maybank2u, CIMB Clicks, Bank Simpanan Nasional, and other Malaysian banks) – minimum deposit RM 30, processed within 1–10 minutes

All deposits must be made using an account or payment method in the name of the registered member. Deposits from third parties – including family members, friends, or any other entity – are not permitted and may result in a temporary account freeze for verification purposes.

Withdrawal of funds from your account UUBET subject to the following conditions. UUBET is committed to processing withdrawals promptly and transparently, in line with each member's VIP level:

• Minimum withdrawal limit: RM 50 per request
• Withdrawal methods: Funds are returned to the same bank account or e-wallet used for the original deposit, except in exceptional circumstances where an alternative method is required at UUBET's discretion
• Processing time: Varies by VIP level – Bronze (24 hours), Silver (12 hours), Gold (6 hours), Platinum (3 hours), Diamond (1 hour)
• KYC Verification: Withdrawals exceeding a certain amount may require additional identity verification before they are approved
• Bonus funds: Winnings derived from bonus funds may only be withdrawn once the full rollover requirement has been met

UUBET reserves the right to place a withdrawal on hold for security investigation or identity verification purposes. If a withdrawal is suspended, the member will be contacted via email or live chat with a clear explanation of the next steps.

All bonuses and promotions offered by UUBET – including the Welcome Bonus, weekly cashback, monthly reload bonus, and VIP rewards – are subject to the specific terms and conditions stated for each respective promotion. General terms applicable to all promotions are as follows:

• Each new member is eligible for only one Welcome Bonus claim. Attempting to claim this bonus more than once through multiple accounts or any other method is prohibited.
• Rollover (wagering requirement): The bonus received must be wagered the specified number of times (depending on the package) before the bonus balance and any winnings from it can be withdrawn. UUBET's rollover is calculated on the bonus amount only – not on the combined deposit + bonus amount.
• The bonus validity period is 30 days from the date it is credited unless otherwise stated. Any unused bonus or unfulfilled rollover requirements within this period will expire automatically.
• The withdrawal wagering requirement for winnings derived from bonus funds is 5× the bonus amount (slots, Live Casino, blackjack) or 10× the bonus amount (Sports Betting).
• UUBET reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice to affected members.
• Bonuses are non-transferable between accounts and may only be used by the registered member to whom they were issued.

All games available on the platform UUBET – including slots, Live Casino, blackjack, and other table games – are conducted in accordance with international standard game rules adapted to the Malaysian context. The following general rules apply to all game categories:

• The results of all RNG (Random Number Generator) games are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical failure or disruption during an active game, UUBET will resolve the situation based on the system records available at the time of the incident.
• The use of third-party software, automated bots, or any tools that provide an unfair advantage in gameplay is strictly prohibited and may result in account closure.
• Collusion between players – particularly in Live Casino games involving multiple players – is a serious breach of these terms.
• Minimum and maximum bet limits for each game are displayed within the respective game interface. These limits may vary based on the member's VIP level.

Sports Betting categories at UUBET covers football (Malaysia Super League, FAM Cup, EPL, and 200+ international leagues), badminton (BWF World Tour, Malaysia Open), e-sports (MPL Malaysia, Mobile Legends, PUBG Mobile), and a wide range of other sports. The specific terms for Sports Betting are as follows:

• Odds are displayed in the format selected by the member and are subject to change up until the moment the market closes. UUBET reserves the right to adjust odds at any time prior to the start of a match.
• Confirmed bets non-cancellable by a member except under the circumstances set out in UUBET's Bet Cancellation Policy.
• If a match is postponed or cancelled, any related bets will be settled in accordance with the standard Sports Betting rules applicable to that event.
• UUBET reserves the right to void or revise any bet found to have been placed based on incorrect information, mispriced odds (obvious error), or other exceptional circumstances.
• Maximum bet limits per match and market vary depending on the event type, the member's VIP level, and the platform's risk assessment.

VIP Rewards Program UUBET with 5 tiers — Bronze, Silver, Gold, Platinum and Diamond — offering continuous rewards for active members. The specific terms of the VIP programme are:

• VIP Points are earned at a rate of RM 10 = 1 VIP Point for all eligible games. The rate may be increased during Double VIP Points promotional periods.
• VIP level upgrades happen automatically once the points required for the next tier are reached.
• UUBET reserves the right to downgrade a member's VIP level if the minimum activity threshold required to maintain their current level is not met for two consecutive months.
• Weekly cashback is calculated and credited every Monday based on net losses from the preceding calendar week. Cashback carries a 1× rollover requirement.
• All VIP benefits are subject to the detailed VIP programme terms and conditions, which UUBET may amend with prior notice to the relevant members.

The following are strictly prohibited when using the platform UUBET and may result in disciplinary action, including account closure and freezing of funds:

• Registering more than one account, whether using the same or different personal details
• Providing false identity information or submitting falsified verification documents
• Use of bots, automated software, or any other unauthorized technical means to play
• Attempting to exploit any technical errors, system bugs, or incorrectly set odds
• Money laundering or using the platform for any unlawful purpose
• Collusion between players to exploit Live Casino games or the bonus system
• Abuse of the bonus system through arbitrage methods, systematic bonus hunting, or strategies specifically designed to exploit promotions
• Any action that may compromise the integrity, security, or reputation of the UUBET platform

UUBET reserves the right to close or suspend a member's account under the following circumstances:

• Violation of any terms and conditions set out in this document
• Suspected fraudulent activity, money laundering, or other unlawful conduct
• Failure to comply with KYC verification requests within the stipulated timeframe
• A voluntary request from a member to close their account or activate self-exclusion
• Other circumstances that in UUBET's reasonable judgment require protective action

Members who wish to voluntarily close their account may do so by contacting the support team UUBET via live chat or email at support@uubet.click. Any unused funds will be returned to the member's account or original payment method once verification is complete, provided there are no outstanding issues.

To the extent permitted by applicable law, UUBET will not be liable for any indirect, incidental, consequential, or punitive losses arising from your use of our platform, including but not limited to:

• Financial losses resulting from unfavourable game outcomes
• Service disruptions beyond UUBET's reasonable control
• Unauthorized access to your account resulting from your own failure to keep your login credentials secure
• Any investment or financial decisions made based on information obtained from our platform

UUBET's maximum liability to any member under any circumstances is limited to the actual account balance held by UUBET on behalf of that member at the time the claim is made.

UUBET reserves the right to modify, add to, or amend these terms and conditions at any time. Significant changes will be communicated to members via in-platform notifications, email, or a notice displayed on the website at least 7 days before taking effect, unless the change is required immediately for security or legal reasons.

Continued use of the platform UUBET after the effective date of any changes will be considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed of the latest terms governing your use of the platform.

The "Last updated" date shown at the top of this document indicates when the current version came into effect. If you have any questions about changes to the terms, please contact our support team before continuing to use the platform.

If you have any questions, concerns, or complaints regarding these terms and conditions or your use of the platform UUBET in general, please reach out to our team through the following channels:

• Live Chat: Available 24/7 directly within the platform – the fastest way to get an immediate response
• Email: support@uubet.click – for detailed enquiries requiring document review
• Response time: Live chat response is typically within 2 minutes; email within 24 business hours

Support team UUBET operates fully in Bahasa Malaysia and is ready to help you understand any part of these terms or resolve any issues relating to your account, transactions or gameplay.